Shipping Information

Shipping & Delivery

What shipping methods do you offer?+

We use 4PX Logistics for international shipping.You can track your order using the following link:   https://track.4px.com/ Please enter your tracking number to view the latest shipping status.

How long does it take to process my order?+

We require 3‑7 business days (Monday to Friday, excluding public holidays) to process and prepare your order for shipment.

How long does shipping take?+

After dispatch, delivery typically takes 7‑14 business days. *Total Timeline: Therefore, you can expect to receive your order within 10‑21 business days from the date of purchase.*

Do you offer free shipping?+

Yes! We currently run a free shipping promotion. Orders over $69 qualify for free shipping for most regions. For remote areas, free shipping applies to orders above $129. The exact discount will be shown at checkout.

How is shipping cost calculated?+

Free shipping is available for orders over $69; otherwise,
Shipping fees are calculated based on the total weight of your package:
0 ~ 0.2 kg: US$ 5.99
0.2 ~ 0.45 kg: US$ 7.99
0.45 ~ 0.7 kg: US$ 10.99
0.7 ~ 1 kg: US$ 13.99
1 ~ 1.3 kg: US$ 15.99
1.3 ~ 1.5 kg: US$ 19.99
1.5 ~ 1.7 kg: US$ 22.99
1.7 ~ 2 kg: US$ 25.99
2 ~ 2.3 kg: US$ 29.99
2.3 ~ 2.6 kg: US$ 33.99
2.6 ~ 3 kg: US$ 37.99
Over 3 kg: US$ 39.99
The exact shipping charge will be displayed at checkout.

Do you ship internationally?+

Yes, we ship to select international destinations. International orders may be fulfilled through third‑party logistics partners.

Will I be charged taxes or duties?+

Applicable sales tax will be calculated at checkout. International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer.

How can I track my order?+

Once your order has shipped, you will receive a shipping confirmation email that includes a tracking number and link to track your package.

What happens if my package is delayed?+

Delivery times may vary due to carrier delays, weather conditions, or other unforeseen circumstances. Please refer to your tracking information for updates.

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